Last Updated: May 14, 2025

CoLearn User Agreement

This CoLearn User Agreement (hereinafter referred to as "this Agreement") is entered into by and between CoLearn (hereinafter referred to as "CoLearn", "we", "us", or "our") and you (hereinafter referred to as "User" or "you"). This Agreement shall have legal effect between you and CoLearn upon its establishment. CoLearn earnestly reminds you to carefully read and fully understand all terms of this Agreement, especially those involving the exclusion or limitation of CoLearn's obligations and liabilities, the exclusion or limitation of User rights, and content highlighted in bold. By clicking "Agree" to this Agreement, you are deemed to have read and agreed to be bound by this Agreement. If you do not agree to this Agreement, please immediately stop registering or using CoLearn's services.

If you are under 18 years of age, or otherwise under the age of legal majority in your jurisdiction, you must review this Agreement with your parent or legal guardian to ensure that you and your parent or legal guardian understand it. The exercise and fulfillment of rights and obligations under this Agreement by a minor are deemed to have obtained the approval of their legal guardian.

I. Definitions

User: Includes registered and non-registered users, more commonly referred to as "you" in this Agreement, who must adhere to all terms of this Agreement during use.
CoLearn: Refers to the online educational network service platform operated by CoLearn, providing you with functions such as online learning and self-study.
Study Room Services: Refers to the online real-time video call services provided by the CoLearn platform to registered and non-registered users.

II. General Provisions

The specific types of services provided by CoLearn shall be based on what is actually offered on the CoLearn website (hereinafter referred to as the "CoLearn Official Website").
CoLearn has the right to modify this Agreement from time to time based on applicable laws, regulations, national standards, and business operational needs. If this Agreement is changed, we will publish the updated agreement on the CoLearn Official Website. Such changes shall not be deemed a breach of this Agreement by CoLearn. If you continue to use CoLearn after the modification of this Agreement, it means you have fully read, understood, and agreed to the modified agreement and are willing to be bound by it. If you do not agree to the modified agreement, please immediately stop using CoLearn.
In addition to this Agreement, any agreements, service rules, policies, notices, etc., that we have issued or may issue in the future regarding CoLearn providing products or services to you are considered supplementary agreements to this Agreement, forming an integral part of this Agreement and having the same legal effect. Please pay timely attention to and read the aforementioned related supplementary agreements. If parts or all of the terms of related supplementary agreements are deemed invalid, it does not affect the validity of other agreements or terms of the agreement.
Unless otherwise expressly stipulated in other agreements, new products, new functions, and new services launched by CoLearn are all subject to this Agreement.
Please understand that CoLearn only provides related network services. Equipment related to network services (such as personal computers, mobile phones, and other devices related to accessing the internet or mobile network) and required expenses (such as telephone fees and internet access fees paid for accessing the internet, mobile phone fees paid for using the mobile network) shall be borne by you. You understand and agree that using CoLearn services will consume your terminal equipment and bandwidth resources.

III. Account Registration

CoLearn services are primarily provided to registered users. You may not be able to use all services without a registered account.
You should provide true, complete, and accurate information as prompted on the registration page. You must not use others' information to register an account or provide other false information to CoLearn.
The ownership of CoLearn accounts belongs to CoLearn. After completing the registration application, you only obtain the right to use the account.
If it is found that you have obtained registration through false or untrue information, CoLearn has the right, without notice, to unilaterally take measures such as ordering correction within a time limit, deleting materials, restricting or suspending use, freezing or deactivating the account, and terminating the provision of some or all services to you.
You should promptly correct untrue information and update and improve your relevant information. If CoLearn is unable to provide services to you as agreed in the contract due to your failure to promptly correct or update information, or if any loss occurs to you during the use of CoLearn products or services, you shall bear the responsibility yourself.
CoLearn shall not be liable for any suspension or termination of services caused by untrue registration information, and you shall bear all adverse consequences. If this causes losses to CoLearn, you shall bear corresponding responsibilities.

IV. Account Security and Usage Norms

You should properly keep your account, password, and other valid identification information. You are solely responsible for all losses caused by your personal reasons, such as leakage, loss of account, password, or other valid identification information, or theft or alteration of account and password. You are responsible for all actions taken using your account and password, and CoLearn assumes no responsibility.
If you find that your account or password has been impersonated or stolen, please immediately notify CoLearn in an effective manner and request CoLearn to suspend services. CoLearn is not responsible for your losses within a reasonable period of action.
You must not transfer, sell, rent, lend, or share your account, password, or all or part of your account rights with others. If your actions of transferring, selling, renting, lending, or sharing your account, password, or all or part of your account rights with others lead to the infringement or possible infringement of the personal information, privacy rights, or other legitimate rights of third parties, CoLearn has the right, without notice, to restrict, freeze, or deactivate your account, suspend or terminate the provision of all or part of the services under this Agreement to you, without assuming any responsibility for this.
Any information edited or published or any action taken through your account will be considered your own action, and you are fully responsible for all actions that occur under that account.
Please update the mobile phone number or email information bound to your CoLearn account in a timely manner when you apply to your carrier to cancel your mobile phone number or email, or when your mobile phone number or email is canceled for other reasons. CoLearn is not responsible for any user data leakage caused by your failure to timely update the mobile phone number or email information bound to your CoLearn account.

V. Service Usage Norms

CoLearn grants you a personal, worldwide, non-transferable, revocable, and non-exclusive license to use our software and services. Unless otherwise agreed in writing, you may only use and run our services on corresponding terminal devices for non-commercial purposes.
You understand and agree that you must not use CoLearn to create, copy, publish, or disseminate information containing the following content:
1. Content that is illegal, harmful, threatening, abusive, harassing, defamatory, vulgar, obscene, libelous, invasive of another's privacy, hateful, or racially, ethnically, or otherwise objectionable;
2. Content that incites ethnic hatred, ethnic discrimination, or undermines ethnic unity;
3. Content that undermines national religious policies or promotes cults and feudal superstitions;
4. Content that spreads obscenity, pornography, gambling, violence, murder, terrorism, or incites crime;
5. Content that insults or defames others, or infringes upon the reputation, privacy, and other legitimate rights of others;
6. Content prohibited by applicable laws and regulations.
CoLearn has the right, based on its unilateral independent judgment, to restrict, freeze, or deactivate your account, suspend or terminate the provision of all or part of the services under this Agreement to you, and delete your relevant data without notice and without assuming any responsibility to you, if it believes that situations such as harm to national security, public safety, social public interests, or the legitimate rights of CoLearn or third parties may occur. Such situations include but are not limited to:
1. The information you provide for account registration is not true, complete, or accurate, including but not limited to registering by impersonating others' identity documents;
2. Transferring, selling, renting, lending, or sharing the account with others for use;
3. Stealing or illegally accessing or abusing other users' accounts or information within accounts;
4. Maliciously fabricating facts or concealing the truth to mislead or deceive others;
5. Publishing, transmitting, or disseminating advertising information and spam, or using internal communication and comment methods to harass, insult others, or infringe upon the rights of others;
6. Deleting all copyright information about our products, reverse engineering, disassembling, decompiling our products or services, or otherwise attempting to discover software source code;
7. Commercially copying, altering, modifying, or linking our products, or creating any derivative works or products, using plug-ins, add-ons, or unauthorized tools to access, interfere with, or affect our products or services;
8. Restricting, prohibiting, or otherwise interfering with or affecting others' use of CoLearn, or interfering with the normal operation of the network, such as publishing or transmitting any information or software of the following nature: containing worms, viruses, or other harmful functions, or generating traffic levels that may hinder others from using, sending, or retrieving information;
9. Accessing or attempting to access our products or services through web crawlers or other automated means, or violating the robots.txt or similar files in our products or services;
10. Any operation performed with malicious intent, or that may damage any ratings or reviews for our products or services, and any behavior that may affect the integrity or accuracy of our products or services;
11. Infringing or potentially infringing upon the intellectual property rights, personal information, privacy rights, or other legitimate rights of CoLearn or any third party;
12. Using CoLearn services for illegal purposes;
13. Engaging in other behaviors that violate laws or this Agreement.
You are responsible for any content you send, upload, post, or publish using CoLearn (including but not limited to teaching service content, comments, messages, or other information, hereinafter referred to as "Content"). You warrant that you have the necessary authorization to upload the Content and that it does not infringe upon the intellectual property rights, personal information, privacy rights, or other legitimate rights of others. If your actions cause losses to CoLearn (including but not limited to damages, attorney fees), you agree to bear full compensation for such losses. CoLearn reserves the right to review, block, delete, or terminate services for Content in accordance with the law.
You agree and understand that CoLearn or relevant rights holders own the copyright of teaching service content. Private recording or unauthorized dissemination without the consent of the copyright owner is an infringing act. In the event of a copyright dispute, the copyright owner should negotiate or litigate with the infringer to resolve it, and the infringer should bear corresponding responsibilities according to law. CoLearn has the right to terminate the infringer's use of the course.
Without authorization from the rights holder, you have no right to sell, transfer, license, or otherwise enable any third party (including but not limited to natural persons, legal persons, or other organizations) other than yourself to use the teaching service content you participate in. If you violate this provision, CoLearn has the right to take the following measures depending on the situation:
1. Cancel your right to continue participating in the teaching service content;
2. Restrict/freeze your account;
3. Require you to return the proceeds obtained through selling, transferring, licensing, or other means;
4. Other emergency measures CoLearn can take.
If you violate any laws or provisions of this Agreement while using CoLearn, causing losses to CoLearn, other users, or any third party, you shall bear full responsibility, and CoLearn shall not be liable for this.
If you use the services provided by CoLearn for sales or other commercial activities without CoLearn's written consent, CoLearn will pursue your breach of contract liability according to law. If this causes losses to CoLearn, CoLearn has the right to claim compensation for losses, including but not limited to direct losses and loss of obtainable profits.

VI. Paid Service Rules

Some of our products or services are provided on a fee basis, which you must purchase or recharge to use. Please carefully confirm the order information such as service type, service name, price, and quantity before placing an order.
When you submit order information and successfully pay the corresponding price, a sales contract for that product or service is established between you and CoLearn. Before the contract is established, both you and CoLearn have the right to cancel the order for that service. Please note that the establishment of the contract is a prerequisite for CoLearn to provide you with the corresponding service.
CoLearn may modify and change the charging standards and methods for paid services according to actual needs. The prices of products or services provided online by us may change at any time. CoLearn does not provide price protection or refunds for price reductions or promotions of products or services.
Although CoLearn will do its utmost to ensure the accuracy of the prices of products or services displayed by CoLearn, price display anomalies may occur due to various factors such as system failures and human errors. If the price of products or services is abnormal due to the above circumstances, making it significantly unfair for CoLearn to continue to perform the contract, we have the right to terminate the contract and refund the price you have paid after reaching an agreement with you based on the specific situation.
Digital products such as computer software are special commodities that are not applicable to no-reason returns as stipulated by law. If you need any consultation or assistance due to product quality or other issues, you can contact us through the methods specified in this Agreement.

VII. Account Deactivation

CoLearn has the right to deactivate your account under the following circumstances:
1. Your behavior violates legal provisions or the terms of this Agreement;
2. Based on legal provisions or the requirements of competent national authorities;
3. After registering an account, you do not use the account for more than 3 months, and there is no balance in your account and no unexpired services or rights.
If you apply to CoLearn for account deactivation, your account can be deactivated after CoLearn's review and approval if your account meets the following conditions:
1. The account is in a normal state, not involved in any disputes (including complaints or being complained about), and has not been subject to restrictive measures by competent authorities;
2. There are no uncompleted transactions in the account;
3. There are no other unsettled rights and obligations in the account or situations where disputes may arise due to account deactivation;
4. Other circumstances that may affect account deactivation.
If you need to deactivate your account, you should submit a deactivation application according to the procedures required by CoLearn. After CoLearn's review and approval, the account will be deactivated. Once the account deactivation is successful, CoLearn will notify you via your reserved email, SMS, etc.
During the account deactivation process, if your account involves disputes, including but not limited to complaints, reports, litigation, arbitration, investigations by competent national authorities, etc., CoLearn has the right to suspend or terminate the deactivation procedure for your account without obtaining your separate consent.
You fully understand and agree that after account deactivation, you will no longer be able to continue using the services provided by CoLearn and will no longer have account-related rights and interests. After the expiration of the statutory period, account-related content or data will be deleted or anonymized and cannot be recovered.
You shall bear the inconvenience or adverse consequences caused by account deactivation.

VIII. User Privacy System

CoLearn values the protection of user information. The "CoLearn Privacy Policy" outlines how CoLearn will collect, use, store, share, and protect your information. For details, please refer to the "CoLearn Privacy Policy".

IX. Disclaimer Clauses

CoLearn will strive to ensure the correctness, continuity, timeliness, and security of CoLearn services with existing technology levels, but we do not make any form of guarantee for unforeseeable and uncontrollable accidental risks (such as computer viruses, Trojans or other malicious programs, hacker attacks, equipment, system, hardware, software, and communication line failures, natural disasters, etc.), product technical defects, service stability, and any losses or damages arising therefrom, nor do we assume any compensation liability, except as otherwise provided by law.
Our products or services may provide updates from time to time. You cannot opt out of updates as these are critical to the security of the platform.
To the extent permitted by applicable law, CoLearn has the right to suspend, terminate, or modify services at any time at its sole discretion, or to suspend, terminate, or modify services for some users, without prior notice.
CoLearn may contain links or application programming interfaces to third-party platforms or applications. CoLearn provides such links solely for your convenience and makes no warranties regarding them, nor does it represent any recommendation, support, or authorization by CoLearn for such third parties, their products, and services. You should identify and bear the risks yourself. When using any products and services of the above-mentioned third parties, you should understand and accept the terms and rules of such third parties.
You are solely responsible for any losses or liabilities caused by your own reasons, and CoLearn assumes no responsibility. Situations where CoLearn assumes no responsibility include but are not limited to:
1. Any loss or liability caused by your failure to operate in accordance with this Agreement or any rules published by CoLearn from time to time;
2. Any loss or liability caused by your failure to provide CoLearn with correct contact information, resulting in your failure to receive relevant notices from CoLearn tumeurly;
3. Other losses or liabilities caused by your own reasons.

X. Protection of Intellectual Property

All content used by CoLearn in providing services to you, including but not limited to any text, images, videos, charts, software, algorithms, and other materials, are owned by CoLearn or other specifically indicated rights holders. CoLearn and the corresponding rights holders have not granted you any other rights to the above information and content through this Agreement. Unless with the prior written consent of the corresponding rights holders, you may not publish, transmit, copy, or otherwise use all or part of the information provided by CoLearn in any form to any third party, nor may you alter, obscure, or delete any attribution, trademark, copyright notice, and/or other rights statements.
Respecting intellectual property rights is your obligation. If you violate this, causing losses to CoLearn or corresponding rights holders, you may bear the liability for damages.

XI. Regarding Use by Minors

If you are a minor user and wish to use CoLearn, please obtain the consent of your guardian and use it under the guidance and supervision of your guardian. In addition, your guardian is responsible for helping you correctly understand this Agreement, the "CoLearn Privacy Policy," and other relevant legal documents, thereby guiding you to use CoLearn correctly. Our services are not directed to children under the age of 16 (or a lower age if permitted by the laws of your residence, such as 13 in the United States under COPPA, with verifiable parental consent), and we do not knowingly collect personal information from children without appropriate consent.

XII. Personal Safety

On the CoLearn platform, we provide a platform that allows users to engage in one-on-one and one-to-many study pairing activities. We are committed to creating a safe communication and learning environment. To this end, the following personal safety liability disclaimers are hereby declared:

Users are responsible for their own personal safety when using CoLearn services. In the face of any suspicious behavior or users, users should immediately take preventive measures: block or report these users, exit the study session, and report the situation to the platform.
If users choose to communicate with people outside the CoLearn platform (e.g., via Zoom, Google Meets, etc.) or arrange offline meetings, users must bear all risks and responsibilities that may arise therefrom.
We are not legally responsible for the actions, interactions, and any consequences arising from any individuals users meet through this platform. This includes any online communication, offline meetings, or interactions on other platforms between users.
Users need to understand and accept that although we do our best to ensure the safety of the platform, we cannot completely prevent and control all potential risks. Therefore, users should remain vigilant and take necessary measures to ensure their personal safety.

This personal safety liability and disclaimer is an integral part of the CoLearn User Agreement and has equivalent legal effect. Continued use of CoLearn services will be deemed as acceptance by the user of all terms in this statement. If the user does not agree with this statement, they should immediately stop using CoLearn services.

XIII. Commercial Activities

You understand and agree that we may conduct the following commercial activities in the products or services provided by CoLearn: send you commercial advertisements or other relevant commercial information about CoLearn or third parties through the CoLearn website, mobile phone text messages, email, or other legal means.

We specifically remind you that if the pushed information you receive is about a third party rather than CoLearn, you should independently judge the authenticity of its content and be responsible for your judgment. Unless explicitly stipulated by law, we do not assume any responsibility for any loss or damage you suffer due to the content provided by such information.

XIV. Miscellaneous

If any term of this Agreement is completely or partially invalid or unenforceable for any reason, the remaining terms of this Agreement shall still be valid and binding, and both you and CoLearn shall endeavor to realize the original intent of that term.
The validity, interpretation, modification, execution, and dispute resolution of this Agreement shall be governed by the laws applicable in the jurisdiction mutually agreed upon by the parties or, in the absence of such agreement, by laws deemed appropriate by CoLearn for international service provision.
Any disputes or controversies between the User and CoLearn arising from this Agreement shall be resolved through friendly negotiation as much as possible. If negotiation fails, either party may submit the dispute to binding arbitration or to a court of competent jurisdiction as agreed by the parties or stipulated by applicable law in courts of where the company is established.